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Questionnaire
Jackson Pools: Customer Service / Quality Control Survey
Please rate us honestly. Your opinion is very important to us…
Courteous/Cleanliness:
FDS Crew
Please Choose
Excellent
Good
Average
Fair
Poor
Plumbing Crew
Please Choose
Excellent
Good
Average
Fair
Poor
Interior Finish Crew
Please Choose
Excellent
Good
Average
Fair
Poor
Punch Out Crew
Please Choose
Excellent
Good
Average
Fair
Poor
Service Crew
Please Choose
Excellent
Good
Average
Fair
Poor
Project Superintendent
Please Choose
Excellent
Good
Average
Fair
Poor
Supervisor:
Overall Communication
Please Choose
Excellent
Good
Average
Fair
Poor
Punctuality
Please Choose
Excellent
Good
Average
Fair
Poor
Work Done on Schedule
Please Choose
Excellent
Good
Average
Fair
Poor
Responds Timely
Please Choose
Excellent
Good
Average
Fair
Poor
Quality Workmanship
Please Choose
Excellent
Good
Average
Fair
Poor
Sales Staff:
Overall Communication
Please Choose
Excellent
Good
Average
Fair
Poor
Punctuality
Please Choose
Excellent
Good
Average
Fair
Poor
Listened to Requests/Needs
Please Choose
Excellent
Good
Average
Fair
Poor
Provided as Requested/Envisioned
Please Choose
Excellent
Good
Average
Fair
Poor
Followed-Up in Timely Manner
Please Choose
Excellent
Good
Average
Fair
Poor
Salesperson a Deciding Factor
Please Choose
Yes
Somewhat
No
Office Staff:
Receptionist Polite/Courteous
Please Choose
Yes
Somewhat
No
Voicemail Message Returned Timely
Please Choose
Yes
Somewhat
No
Voicemail Cumbersome
Please Choose
Yes
Somewhat
No
Accounting Dept. Polite/Courteous
Please Choose
Yes
Somewhat
No
Overall Experience with
Jackson Pools
-
Please Choose
Excellent
Good
Average
Fair
Poor
Comments or Suggestions?
Your Name (Not Required):
- This questionnaire is sent directly to Chad Jackson.
Thank you very much for your response.
Chad Jackson, President
Jackson Pools, Inc.
“Florida’s Premiere Commercial & Residential Pool Builder for Over Three Decades”
239.495.6700 • Fax: 239.949.0686 •
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